Effective Date: 28/01/2025

Welcome to 28n SKINCARE (the “Website”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, and phone number when creating an account or making a purchase.
• Payment Information: Billing and payment details to process transactions securely.
• Account Details: Information provided when creating or updating your profile.
• Website Usage Data: Data collected via cookies and analytics tools to enhance your browsing experience and for marketing purposes.

2. How We Use Your Information

We collect and use your information to:

• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Send you updates, promotions, and personalized product recommendations.
• Improve our Website and user experience using analytics tools.
• Deliver targeted advertisements on social media and other platforms.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Shipping Providers: To fulfill and deliver your orders.
• Third-Party Tools and Services: Such as Shopify and Google Analytics, which help us manage our e-commerce platform and understand Website usage.

These third parties are required to protect your information and use it solely for the intended purposes.

4. Data Storage and Security

We store your data on secure cloud services provided by Microsoft. Microsoft implements industry-standard security measures, including two-step authentication, to safeguard your information.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can access and update your account information via your profile settings.
• Data Deletion: You can request deletion of your data by contacting us.
• Opt-Out: You can opt out of marketing communications at any time.

Shopify provides built-in functionality to manage your account and privacy preferences.

6. International Data Transfers

If you access our Website from outside Australia, your data may be transferred to and stored on servers in Australia or other countries. We ensure that such transfers comply with applicable laws and maintain the security of your information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze Website performance and usage.
• Deliver personalized advertisements through platforms like Facebook and Instagram.

You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please visit our Website at www.28nskincare.com.au